Privacy policy
Privacy Policy
This Privacy Policy describes how ShadowMaker Work ("we", "our", or "us") collects, uses, and shares your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our website, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely by Shopify Payments or other payment providers)
- IP address
- Browser type
- Device information
- Cookies and website usage information
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide shipping updates
- Respond to customer inquiries
- Prevent fraud and improve website security
- Improve our products and customer experience
- Comply with legal obligations
Payment Information
Payments are processed securely through Shopify Payments and other authorized payment providers.
We do not store your complete credit card information.
Cookies
Our website uses cookies to:
- Keep your shopping cart active
- Improve website performance
- Analyze website traffic
- Remember customer preferences
You may disable cookies through your browser settings, although some website features may not function properly.
Marketing
If you subscribe to our newsletter, we may send promotional emails.
You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails.
Sharing Information
We only share your information with trusted service providers when necessary, including:
- Shopify
- Payment providers
- Shipping carriers
- Analytics services (such as Google Analytics)
We never sell your personal information.
Data Retention
We retain order information as long as necessary to comply with legal, tax, and accounting requirements.
Your Rights
Depending on your country, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
- Request a copy of your data
To exercise these rights, please contact:
Contact
ShadowMaker Work
Calle Valdeón 38 Local 27
28947 Madrid
Spain
Email: